Security Personnel is responsible for representing Miller's Ale House Restaurant by maintaining a safe and secure environment for Guest and Employees. S/he provides guest service that exhibits professionalism, attention to detail, and the desire to create a welcoming environment. S/he will also work directly with other team members to ensure that all guests' visits exceed their expectations.RequirementsESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES
Arrives to work on time as scheduled in full uniform
Holds the door for incoming and departing guests and greets guests in a warm and friendly manner
Smiling, friendly welcome to all guests as door security may be the initial point of contact to guest
Provides the highest level of service by adhering to all Miller's Ale House service standards
Fulfills all job responsibilities in order to contribute to a "one great shift" operation
Maintains crowd control and controls the flow of guest during our busiest times
Provides any needed assistance to guest, other team members, or management; call local law enforcement when necessary
Prevents any loss or damages by reporting irregularities and complying with legal requirements
Screening of appropriate identification and ensuring all guest are of proper age, use ID checker
Maintains awareness of surroundings at all times and upholds all safety standards without any physical contact with guest
Acknowledge all guests that come within five feet in a smiling, friendly manner
Proper food handling and sanitation of work areas
Accomplishes all running and end of shift side work; including ensuring work areas are stocked
Interact with guests to create "Ale House Raving Fans"
Communicate with fellow team members and management to keep one another informed, wears a headset
Required Skills & Education
Desire to provide exceptional service throughout the entire shift
Strong communication skills and the ability to work alone as well as with a team
Ability to multitask and work in a fast paced environment; ability to handle stressful situations
Mentally and physically fit
Team Members must be 18 years of age at the time of hire
Physical Demands
The Security is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:
Remaining standing for extended periods of time
Bending, squatting, and lifting, up to 30 lbs., for short distances
Frequent communication with Managers and Team Members. Must be able to exchange accurate information in these situations

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